Terms

Last updated: 2026-01-06

Service scope

  • This is an evidence‑mapped questionnaire completion service delivered in 72 business hours (Mon–Fri) after intake + required materials are received.
  • Not legal advice. Not a certification. We do not fabricate controls or claim certifications you do not have.
  • You are responsible for reviewing + approving responses before submission.

Guarantees

  • Fit Guarantee: If after intake we can’t support your format/timeline or it’s materially out of scope, we refund 100% before work begins.
  • On‑Time Guarantee: If we miss the delivery deadline due to our side, we issue an automatic 20% refund.

Refunds

  • If work has begun and the scope is within tier, payments are generally non‑refundable except as stated in the guarantees.